Participant Feedback
What participants have found useful.
These are accounts from people who have completed one of the Bantam Press programmes. We have tried to present them as they were shared — specific, varied, and honest.
Back to HomeParticipant Reviews
Mei Ling Ho
Café owner · Shah Alam
I have been running my café for four years and my accountant has been preparing the accounts all along. After the first session I realised I had been looking at the profit and loss statement the wrong way — I thought profit meant cash available, which it does not. That was the single most clarifying thing I took away. The sessions are unhurried. Questions are welcomed rather than tolerated.
March 2025 · Programme One
Ravi Kumar
Software engineer · Subang Jaya
I enrolled in the tax reading programme because I had been copying my figures from the previous year without really understanding what I was doing. By the third session I had a much clearer picture of the reliefs I was entitled to and — more to the point — which ones applied to my actual situation. The written summary at the end was useful. I kept it next to my laptop when filing this year.
April 2025 · Programme Two
Faridah Nor
Tutoring centre owner · Petaling Jaya
My husband and I run the tutoring centre together. We had been mixing up the business and personal accounts for years. The three-month engagement gave us a framework for separating them that actually fits our situation rather than a textbook example. The written summary we received is something we refer back to when we are unsure about a decision.
February 2025 · Programme Three
Yeong Chee Hong
Trading business · Klang
I was a bit apprehensive because my bookkeeping is not very organised. The facilitator worked with what I had rather than with a theoretical example. The balance sheet session was the most useful for me — I had not understood before how the figures connected to each other. I would have found a fourth session useful, but three was enough to get the foundations in place.
March 2025 · Programme One
Nur Shahira
HR manager · Subang Jaya
I had been claiming only a few reliefs because I did not know what else was available. The second session opened up several I had been missing for three or four years. I appreciated that the programme explained the reason behind each relief rather than just listing them. That made the information stick.
April 2025 · Programme Two
Chan Wei Lun
Design studio · Bangsar South
My sister and I run the studio together, and we joined the family engagement programme as a pair. The part that was most useful was the owner draws discussion — we had not had a clear method for paying ourselves and it was causing friction. Having a structured conversation about it with someone who was not involved in the business was genuinely helpful.
March 2025 · Programme Three
Case Studies
Case Study · Programme One
A grocery wholesaler who had never read his own P&L
The situation
The business owner had been running a small grocery wholesale operation in Subang Jaya for six years. His accountant prepared the annual accounts. He signed them each year without looking at them, because he could not read them.
What the sessions covered
Working from his actual records — a spreadsheet his accountant had prepared — the three sessions walked through each line of the balance sheet and P&L. He brought specific questions to each session based on what he had tried to read in the week between.
Where he ended up
By the end of the programme, he was conducting his own monthly review using a simple checklist and coming to accountant meetings with specific questions rather than leaving all interpretation to the accountant. He reported that the annual accounts felt less like a formality he signed off and more like a document he owned.
"I have been in business for six years and this is the first time I have looked at my accounts and understood what I was seeing."
Case Study · Programme Two
A civil servant who had been leaving reliefs unclaimed
The situation
A civil servant in her thirties had been preparing her own income tax returns for seven years using the online LHDN portal. She had been claiming the basic personal relief and her EPF contribution, and nothing else, because she was not confident about what else she was entitled to.
What the sessions covered
The programme worked through the structure of the return section by section. By the second session, she had identified three additional categories of reliefs she had been eligible to claim in prior years. The fourth session produced a written summary of the reliefs relevant to her situation.
Where she ended up
She filed her return for the following year claiming all applicable reliefs and described the process as significantly less stressful than it had been previously. The written summary remained useful as a reference point the following year when her income changed slightly.
"I did not know I had been leaving reliefs on the table. The written summary is something I keep in my desk drawer now."
Track Record
380+
Programme participants to date
4.7
Average satisfaction rating out of 5
94%
Programme completion rate
7
Years of programme delivery
Reach Us
Telephone
+60 3-5631 8274
Mon–Fri 9am–6pm · Sat 9am–1pm
info@bantampr
We aim to respond within one working day
Address
Jalan SS15/4, No. 17 Subang Heritage Row
47500 Subang Jaya, Selangor
Office Hours
Monday – Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 1:00 pm
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There is no commitment in writing to us. If you have questions about a programme or would like to discuss whether it fits your situation, we are glad to correspond briefly before you decide anything.